Legal Documentation

Effective Date: January 1, 2026

OptimaFusionTech ("we," "us," or "our"), located at Carrer de Mallorca, 401, 08013 Barcelona, España, operates this website and provides DevOps automation services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services, in compliance with the General Data Protection Regulation (GDPR) and the Spanish Ley Orgánica 3/2018 de Protección de Datos Personales y garantía de los derechos digitales (LOPDGDD).

1. Data Controller

The data controller responsible for your personal data is OptimaFusionTech, Carrer de Mallorca, 401, 08013 Barcelona, España. You may contact us at [email protected] or +34 645 829 104.

2. Data We Collect

We may collect the following categories of personal data:

• Identity Data: Name, username, or similar identifiers.
• Contact Data: Email address, telephone number, and billing/delivery address.
• Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, operating system, and platform.
• Usage Data: Information about how you use our website, products, and services.
• Communication Data: Your preferences in receiving marketing from us and your communication preferences.

3. Legal Basis for Processing

We process your personal data only when we have a legal basis to do so. The legal bases include:

• Performance of a contract: Processing necessary to fulfill a contract with you or to take pre-contractual steps at your request.
• Legitimate interests: Processing necessary for our legitimate interests, provided those interests are not overridden by your rights.
• Consent: Where you have given explicit consent for specific processing activities.
• Legal obligation: Processing necessary to comply with a legal obligation.

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use, the purposes for which we process the data, and applicable legal requirements.

5. Data Sharing

We may share your personal data with the following categories of recipients:

• Service providers who assist in operating our website and providing services (hosting, payment processing, analytics).
• Professional advisers including lawyers, auditors, and insurers.
• Governmental or regulatory authorities when required by law.
• Third parties to whom we may choose to sell, transfer, or merge parts of our business or assets.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

6. International Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) approved by the European Commission, to protect your data during such transfers.

7. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

• Right of Access: The right to request a copy of the personal data we hold about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete data.
• Right to Erasure: The right to request deletion of your personal data in certain circumstances.
• Right to Restrict Processing: The right to request limitation of processing in certain circumstances.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to Object: The right to object to processing of your personal data in certain circumstances.
• Right to Withdraw Consent: Where processing is based on consent, the right to withdraw consent at any time.

To exercise any of these rights, contact us at [email protected]. You also have the right to lodge a complaint with the Spanish data protection authority, Agencia Española de Protección de Datos (AEPD), at www.aepd.es.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. These measures include encryption, access controls, regular security assessments, and employee training.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Effective Date: January 1, 2026

OptimaFusionTech uses cookies and similar tracking technologies to operate this website. This Cookie Policy explains what cookies are, how we use them, and how you can manage them in compliance with the GDPR and the Spanish LOPDGDD.

1. What Are Cookies

Cookies are small text files stored on your device when you visit a website. They are widely used to make websites work efficiently and to provide information to website owners.

2. How We Use Cookies

We use cookies for the following purposes:

• Strictly Necessary Cookies: Essential for the operation of our website. These include session cookies, authentication cookies, and security cookies. They cannot be switched off.
• Functional Cookies: Enable enhanced functionality and personalization, such as remembering your preferences and settings.
• Analytics Cookies: Collect anonymous information about how visitors use our website, helping us improve our services.

3. Consent

When you first visit our website, you will be presented with a cookie banner. You may accept non-essential cookies by clicking "ENGAGE_MECHANISM." Strictly necessary cookies are deployed without consent as they are essential for the website's operation.

4. Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse or accept cookies, delete existing cookies, and set preferences for certain websites. Note that disabling certain cookies may impact the functionality of our website.

Additionally, you may delete the cookie stored locally by clearing your browser's localStorage, which is used to record your cookie consent preference.

5. Third-Party Cookies

We may use third-party services (such as Google Analytics) that set their own cookies. These third parties have their own privacy policies governing the use of cookies, and we encourage you to review them.

6. Changes to This Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated effective date.

Effective Date: January 1, 2026

OptimaFusionTech is committed to delivering high-quality DevOps services. This Refund Policy outlines the terms under which refunds may be issued for services rendered.

1. Service Delivery

All services are delivered as described in the applicable service agreement or statement of work. Due to the nature of DevOps consulting and implementation, services are considered delivered upon completion of agreed milestones and handover of deliverables.

2. Refund Eligibility

Refunds may be considered under the following circumstances:

• Non-delivery: If a purchased service has not been commenced within 30 days of payment, you may request a full refund.
• Service not as described: If the delivered service materially differs from the description provided at the time of purchase, you may request a partial or full refund.
• Cancellation before commencement: If you cancel a service before work has begun, you are entitled to a full refund minus any administrative fees (up to 5% of the total amount).

3. Non-Refundable Items

The following are not eligible for refund:

• Services that have been fully delivered and accepted by the client.
• Work completed under a milestone-based payment schedule where the milestone has been achieved.
• Third-party costs incurred on behalf of the client (hosting fees, software licenses, API costs).
• Changes in scope requested by the client after project commencement.

4. Refund Process

To request a refund, contact us at [email protected] with your order details and reason for the refund request. We will review your request within 10 business days and respond with a resolution. Approved refunds will be processed within 14 business days using the original payment method.

5. Dispute Resolution

If you are dissatisfied with our refund decision, you may escalate the matter by contacting us in writing. We will make reasonable efforts to resolve disputes amicably. You also retain the right to seek resolution through the Spanish consumer arbitration system or the relevant courts in Barcelona, España.

Effective Date: January 1, 2026

These Terms of Service ("Terms") govern your access to and use of the website and services provided by OptimaFusionTech, located at Carrer de Mallorca, 401, 08013 Barcelona, España. By accessing our website or engaging our services, you agree to be bound by these Terms.

1. Services

OptimaFusionTech provides DevOps consulting, CI/CD pipeline automation, infrastructure deployment, and related technical services. Service details, scope, and deliverables are specified in individual statements of work or service agreements.

2. Client Obligations

• Provide accurate and complete information necessary for service delivery.
• Grant timely access to relevant systems, repositories, and infrastructure.
• Designate a primary point of contact for project coordination.
• Review and approve deliverables within the agreed review periods.
• Make payments in accordance with the agreed payment schedule.

3. Payment Terms

Payment terms are specified in each individual service agreement. Unless otherwise agreed:

• Invoices are payable within 14 days of receipt.
• Late payments may incur a surcharge of 1.5% per month on the outstanding balance.
• All prices are quoted in Euros (€) and are exclusive of applicable taxes (VAT/IVA).

4. Intellectual Property

Upon full payment, all deliverables, code, configurations, and documentation produced specifically for the client under a service agreement shall be assigned to the client. OptimaFusionTech retains ownership of pre-existing tools, frameworks, libraries, and methodologies used in service delivery.

5. Confidentiality

Both parties agree to maintain the confidentiality of proprietary information exchanged during the engagement. Neither party shall disclose confidential information to third parties without prior written consent, except as required by law.

6. Limitation of Liability

To the maximum extent permitted by applicable law, OptimaFusionTech's total aggregate liability under any service agreement shall not exceed the total fees paid by the client for the specific service giving rise to the claim. We shall not be liable for indirect, incidental, consequential, or punitive damages.

7. Termination

Either party may terminate a service agreement with 30 days' written notice. In the event of termination, the client shall pay for all work completed up to the date of termination. Materials and deliverables completed shall be handed over to the client.

8. Force Majeure

Neither party shall be liable for any delay or failure in performance resulting from causes beyond reasonable control, including but not limited to natural disasters, pandemics, war, government actions, internet outages, or third-party service failures.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of Spain. Any disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Barcelona, España.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to this page. Continued use of our services after changes constitutes acceptance of the revised Terms.